Inbound 1300/1800

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Inbound 1300/1800

One number for customers to remember.

Inbound 1300 and 1800 numbers give customers a single, memorable way to reach your business, with routing that follows your operations. Tell us how you take calls and we’ll help you discuss a suitable setup.

Discuss Inbound Numbers Talk to an Expert
An inbound 1300/1800 number routing calls from across Australia to sales, support and the business, beside a desk phone and an agent wearing a headset.

Keeping Australian business connected

  • Australian supportLocal team, local expertise
  • Business-grade reliabilityBuilt for Australian business
  • One technology partnerInternet, voice and cloud together

Key benefits

Why businesses choose inbound numbers.

Memorable Numbers

Give customers one number that works across your business.

Flexible Routing

Direct calls to the right team, location or device.

Grows With You

Adjust routing as you add teams and locations.

Four colleagues collaborating around a laptop in a bright office.

When it fits

When customers need to reach the right person.

Think about how your calls are answered today.

  • Multiple locations

    Present one number while calls reach the nearest or most available team.

  • Service and support teams

    Route calls to the people best placed to help.

  • Overflow and after-hours

    Plan where calls go when your team is busy or away.

Your options

Explore inbound number options.

1300 and 1800 numbers can be set up in different ways.

Choose the right kind of number.

1300 and 1800 numbers have different calling cost arrangements for customers and businesses. We’ll explain the options and what suits your customers.

Plan your call routing.

Tell us who answers, when and where, so routing reflects how your business operates.

Number availability, call charges and routing features depend on the selected service and must be confirmed.

Talk to a specialist

Not sure where to start?

Tell us about your sites, users and applications, and we’ll help you work out the right fit.

Call 1300 726 686Send us your details

Help & support

Inbound number questions, answered.

View all FAQs

What’s the difference between 1300 and 1800?

They have different call cost arrangements for callers and businesses. We’ll explain the options so you can choose what suits your customers.

Can I route calls to different locations?

Routing options depend on the service and your phone system. Tell us how you take calls and we’ll advise.

Can I get pricing online?

Send your requirements for a tailored discussion. Pricing depends on availability, configuration and installation requirements.

Let’s set up your inbound numbers.

Tell us how you take calls today and where they should go.

Discuss Inbound Numbers Call 1300 726 686