Business Voice

Voice & communications

Make every conversation count.

Connect customer calls with the people who can help. Explore a cloud phone system or discuss SIP trunks for your existing business equipment.

Business professional taking a call at a bright office workstation.

Keeping Australian business connected

Phone systems

Choose your phone system.

Choose the starting point that matches the phone system you have and the way you want to work.

A business desk phone on an office desk, circled by glowing connection rings, with the city skyline behind.

Hosted PBX

Bring office, remote and mobile employees together with a phone system hosted in the cloud.

A hybrid meeting room with remote colleagues on a video call screen.

Hosted UCS

A unified communications platform bringing calling, messaging and collaboration together in one hosted system.

A professional taking a call on a smartphone beside a laptop video call.

Hosted 3CX

A hosted 3CX phone system for businesses that want a specific, feature-rich PBX platform without the on-site hardware.

Not sure which system?

Tell us about your current phone system, users and locations, and we’ll help you compare the options.

Calls and numbers

Connect the tools you already use.

Bring calling to a compatible phone system or Microsoft Teams, and give customers one number to remember.

A business desk phone linked by glowing connections to a network gateway in a city office.

SIP Trunks

Discuss internet-based calling for an existing compatible business phone system. Start with your current equipment and calling requirements.

A laptop running Microsoft Teams beside a headset on an office desk.

Microsoft Teams Direct Routing

Connect Microsoft Teams to the public phone network so your team can make and receive calls directly within Teams.

An inbound 1300/1800 number routing calls from across Australia to sales, support and the business, beside a desk phone and an agent wearing a headset.

Inbound 1300/1800

Give customers one number to remember with inbound 1300 or 1800 call routing for your business.

Keeping your numbers?

Tell us which numbers you use today, and we’ll check what’s needed to bring them across.

A business professional using a smartphone at an office desk.

Business mobile

Keep your team connected on the move.

Business mobile plans for your team, managed alongside your other Scootnet services.

  • Plans for your whole team
  • Managed with your other services

Before you switch

Build calling around your people.

Understand your setup

Tell us about your current phone system, business numbers, users and office locations.

Map your call flow

Consider who answers incoming calls, where calls should go next and how you handle missed calls.

Discuss the transition

Review equipment compatibility, number transfer requirements and a suitable changeover plan with our team.

Voice and internet

A dependable connection comes first.

Voice and internet work together. Review your connection alongside your calling needs, especially when video meetings and cloud applications share the same service.

Help & support

Before you change your phone system.

Can we keep our business numbers?

Tell us which numbers you want to retain. Our team can check transfer eligibility and explain the requirements before you proceed.

Do we need new handsets?

That depends on your current equipment and chosen solution. Share the make and model of your handsets and phone system so compatibility can be checked.

What is the difference between Hosted PBX and SIP trunks?

Hosted PBX hosts the phone system in the cloud. SIP trunks provide an internet-based calling connection for a compatible phone system. Your existing setup and preferred way of working help determine the fit.

Let’s talk about your calls.

Tell us how your team works and where your current system falls short.